Issue with Disbursement process, return error "Invalid Destination Account" message
Q: Why for some disbursement process ↗, sometimes return success, but on other time return error "Invalid Destination Account" message?
A: Invalid Destination Account during the disbursement process can mean the account is inactive/dormant/temporarily blocked from the bank side, e.g., due to lost ATM card, wrong PIN input, etc. This could happen at a specific time when the payout is executed.
Customers should check with their bank to see whether their account is blocked or whether it can receive any incoming funds.
Q: Why for some particular beneficiary account, Disbursement Account Validation API ↗ return success, but Disbursement API return Invalid Destination Account?
A: Response from the bank/provider for account validation only indicates the account is "exists", so it will return success. But, it does not indicate account status, which can be inactive/dormant/temporarily blocked from the bank side, e.g., due to lost ATM card, wrong PIN input, etc. This could happen at a specific time when the payout is executed.
Customers should check with their bank to see whether their account is blocked or whether it can receive any incoming funds.
Updated 16 days ago