Account Overview

Before integrating with Midtrans, you need to register for Account.

After completing the registration, login to Merchant Administration Portal (MAP) where you can access both Sandbox and Production environment.


Production Merchant Dashboard

Accessing Midtrans Administration Portal

To access Midtrans Administration Portal (MAP), follow the steps given below.

  1. Click Login on Midtrans website (
    You are redirected to the LOGIN page.

  2. Enter your Email.

  3. Enter Password.

  4. Click Log me in.

Login page

Login page

Upon successful login, Dashboard is displayed.


Keeping your account secure

  • If your session is inactive for more than 15 minutes, you will be logged out automatically.
  • You will be prompted to update your Midtrans Dashboard's password every 90 days.

Completing Account Information

Complete the required information from Settings > General Settings.


General Information



  • Merchant Name can not contain any symbols.
  • Merchant URL should be less than 25 characters.

Retrieving API Access Keys

To communicate with the Midtrans API, Client Key and Server Key are required.

To get access to the Client Key and Server Key, follow the steps given below.

  1. Login to your MAP account.

  2. On the Dashboard, go to Settings > Access Keys.

    Access Keys page is displayed.



  • Client Key: Used as API key to be used for authorization on frontend API request/configuration. So it safe to put in your HTML / client code publicly.
  • Server Key: Used as API key to be used for authorization while calling Midtrans API from backend. So keep it confidential.


Access Keys are unique for every merchant. Always keep Server Key confidential.

Switching Environment

Environment can be switched from the top left Environment drop-down on the dashboard.


Environment Switch

You can use the Sandbox environment during your development phase of integrating Midtrans’ payment system. You can also test dummy transactions on the Sandbox environment.


Environment Difference

  • Sandbox Environment: Can be used to create "testing" transactions (usually performed from your development/testing environment). All transaction made within this environment mode is not "real", and does not require "real payment/fund". You can simulate a test-payment via Sandbox Simulator to change the payment status, as if it has been paid. This environment is created automatically when you are signing up, and free to use.
  • Production Environment: Can be used when you are ready to accept "real payment/fund" from your customer. Customer will need to make a real payment to trigger the payment status update. Transaction fee may apply to any payment created in this environment mode.

API Keys between Production & Sandbox environment are different. Please make sure to access correct dashboard environment.

Transaction data are separated between each environments, so it will not interfere/get mixed with each other. Settings & configurations are mostly separated between each environments, so you can have two different settings for testing and production mode.

Unlocking Locked Account

If you try to login to your account with a wrong password more than five times, your account is automatically locked. This is a safety feature to protect your account from any illegitimate access.

Once your account is locked, it will be automatically unlocked after 15 minutes.

If you are not able to unlock your account after 15 minutes, please inform [email protected] to begin the unlock process. Once the account is unlocked, please log in to Midtrans MAP account using your existing password.

Resetting the Password

In case you forget the password, you can reset your password with a new one.

To reset your password, follow the steps given below.

  1. On the Login page, click Forgot your password?.

Forgot Password Page

Forgot Password Page

You are redirected to Reset Password page.

  1. Enter your registered email in the Email field.
  2. Click Send link.

Forgot Password Page

Forgot Password Page

A message confirming a link will be sent via email to reset your password is displayed. Please check your Inbox and Spam folder.

  1. Go to your email account and open the auto-generated email received in your inbox.

  2. Click the link to reset your password.

  3. You are redirected to the Midtrans Change Password page.

  4. Enter a new password in the New Password field.

  5. Re-enter the same password in the Confirm New Password field.

  6. Click Change My Password.

    Upon successful password reset, you are redirected to Midtrans Login page.



  • The Forgot password link in the email is only valid for one hour. If the link expires, repeat the password reset process.
  • The new password can not be same as the password used in the past.

Disbursement Related Feature

For further details on Disbursement related features inside Merchant Administration Portal, please refer to this article.