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v1.0

Log In Create Account Submit Feedback AI Assist (BETA)

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Log In Create Account Submit Feedback AI Assist (BETA)

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Introduction

Account Overview

Payments

Overview
Built-in Interface (SNAP)
Custom Interface (Core API)
Native Mobile SDK (API Reference)
(NEW!) GoPay Static QRIS
Payment Link
- Payment Link via API
Install a CMS Plugins
Ecommerce Platform
Promo Management
Invoicing (NEW!)
Handle After Payment
Technical Reference & Developer Tools

General Information

Security Information
Technical FAQ
General FAQ
GoPay QRIS POS Integration
Docs Changelog

FAQ (EN)

Help Center
Getting Started
Payment Method
Fund Withdrawal
- Fund Withdrawal Information
  - When can I withdraw my transaction funds from Midtrans?
  - How can I receive money accumulated in my Midtrans merchant account (withdrawal)?
Integration
Operational Activity
Risk management
- Merchant Protection
  - What is fraud?
- Security System
Troubleshooting

FAQ (ID)

Pusat Bantuan
Mulai Menggunakan
Metode Pembayaran
Pencairan Dana
- Informasi Pencairan Dana
  - Kapan Saya menerima dana transaksi dari Midtrans?
  - Bagaimana cara menarik dana (withdrawal) yang ada di akun merchant Midtrans saya?
Integrasi
Kegiatan Operasional
Manajemen Resiko
- Perlindungan Merchant
  - Apa itu fraud?
- Sistem Keamanan
Penyelesaian Masalah

Merchant Administration Portal

Midtrans Merchant Dashboard Guide
Dashboard Basics
Activating Payment Methods & Upgrades
Transactions Page - Reporting & Operations
Balance Page - Manage & Withdraw Your Funds
Payment Link
Promo Management
Invoicing
Accounts Page - Managing Users & Access
Settings Overview

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Notification Issue

Articles:

Why did my customer not receive any email notification from Midtrans’ system?

Why I can’t receive email from Midtrans?

Updated 17 days ago

Why transaction status is Pending/Failure, while the fund has been deducted?

Why I can’t receive email from Midtrans?

Table of Contents
- Articles:
- - Why did my customer not receive any email notification from Midtrans’ system?
  - Why I can’t receive email from Midtrans?