How do I change the email address associated with my Midtrans account?
Email user for login
On the Merchant Administration Portal (MAP), do the following steps:
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Open the Account menu> User Management, in the Create New User column, fill in the Name and Email Address then check Activate Account.
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Select the Admin user role then click Create User.
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Activate the email by clicking the link sent to the email.
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Log back into your MAP using a new user and go to the User Management menu, select the user you don't want to use, and click Delete in the User List section.
Notes 📝
This process can only be done by users with the Admin role.
Your official merchant email
In the Merchant Administration Portal (MAP), go to Settings > General Settings ↗ menu, and enter the new email address in the EMAIL MERCHANT field.
Updated 9 months ago