Submission Status and Result

Understanding submission states is important to make sure your system or application can handle every different outcomes accordingly.

Below table contains the possible combinations for a single submission.

Status	Result	verificationStatus	Description	Terminal?	Callback
IN_PROGRESS	*	*	Submission is in progress	No	No
PARTIALLY_COMPLETED	*	*	KYC is approved and E-Cert issuance is in progress	No	Yes
COMPLETED	VALID	*	KYC is approved and E-Cert issuance is completed	Yes	Yes
COMPLETED	INVALID	REJECTED or empty	KYC is rejected (Rejection Reasons)	Yes	Yes
COMPLETED	INVALID	APPROVED	KYC is approved, rejection during certificate issuance	Yes	Yes
ERROR	*	empty	Error during KYC	Yes	Yes
ERROR	*	APPROVED	KYC is approved, error during certificate issuance	Yes	Yes

Submission's Lifecycle

stateDiagram-v2
    classDef approved fill:#0c52a8,color:#dde6dc,font-weight:normal,stroke-width:2px
    classDef success fill:#11a80c,color:#dde6dc,font-weight:normal,stroke-width:2px
    classDef rejected fill:#a86c0c,color:#dde6dc,font-weight:normal,stroke-width:2px
    classDef error fill:#e0095f,color:#dde6dc,font-weight:normal,stroke-width:2px

    [*] --> IN_PROGRESS
    IN_PROGRESS --> PARTIALLY_COMPLETED:::approved: User's verification approved
    IN_PROGRESS --> REJECTED:::rejected: User's verification rejected
    IN_PROGRESS --> ERROR: Processing/system failure

    PARTIALLY_COMPLETED --> COMPLETED:::success: Certificate generated

    state "PARTIALLY_COMPLETED" as PARTIALLY_COMPLETED
    state "COMPLETED + VALID" as COMPLETED
    state "COMPLETED + INVALID" as REJECTED
    state "ERROR" as ERROR

Non-terminal: IN_PROGRESS, PARTIALLY_COMPLETED
- Keep the submission active in your system while continue waiting for callback updates.
- For better UX, you can let your users progress with your application flow while your backend will handle the COMPLETED callback.
Terminal: COMPLETED, ERROR
- Finalize submission handling.
- Stop polling/retry loops for lifecycle progression.

🚧
There can be cases where certificate generation fails after PARTIALLY_COMPLETED. A behavior option is being developed where this step does not force ERROR; instead, status can remain PARTIALLY_COMPLETED (active/green) until eventual success and transition to COMPLETED.

Rejection Reasons

Rejection can happen due to various reasons. To make sure user experience is good, we recommend that you handle each of the rejection reasons accordingly

Reason Code	Description
FRAUD_REJECT	Fraud is detected
NOT_EKTP	KTP is invalid
DUKCAPIL_REJECTED	Rejection from Dukcapil
DUKCAPIL_SYSTEM_ERROR	Dukcapil unable to process data (e.g. wrong or expired NIK)
LIVENESS_CHECK_FAILED	KYC is rejected (check Rejection Reasons)

Submission Results Example

{
    "submissionId": "c64b4c8c-9a8f-4e9c-b86a-0908291c855e",
    "userId": "421453511adsasdl",
    "userIdType": "MY_USER_ID",
    "partnerSessionId": "b719f79b-ae7a-440a-8f9c-5f661ca34e7",
    "status": "PARTIALLY_COMPLETED",
    "result": "VALID",
    "submissionDetails": {
        "verificationStatus": "APPROVED",
        "verificationResult": {
            "nik": "PASS",
            "name": "PASS",
            "dateOfBirth": "PASS",
            "selfie": "PASS"
        },
        "ktpData": {
            "nik": "3208201808850001",
            "name": "JOHN DOE",
            "region": "SEMARANG",
            "dateOfBirth": "18-02-1960",
            "bloodType": "-",
            "religion": "KRISTEN",
            "province": "JAWA TIMUR",
            "city": "KOTA SURABAYA",
            "address": "SEMARANG SELATAN",
            "district": "WAYANG",
            "town": "BUBUTAN",
            "gender": "male",
            "rt": "008",
            "rw": "020",
            "occupation": "PELAJAR/MAHASISWA",
            "validUntil": "",
            "citizenship": "INDONESIA",
            "maritalStatus": "BELUM KAWIN",
            "issuanceDate": "28-12-2017"
        },
        "imageUrls": {
            "KTP": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/555ba11a-d6e1-4110-b621-55d8e00b1c97_KTP?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=3906a4e5fdd07ffaebb61a15a7baa99754a7f1177cc1fb9d7aa6b29780ea5710",
            "SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/11117b7b-4444-4ef0-933b-d510ea920ec9_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=1b6c3eed9717ae5db92de2c2958d3ce76111dc4310db5d2dc54aec8f6689628a",
            "ADDITIONAL_SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/333333db-2266-4d68-930c-6df0f059b88c_ADDITIONAL_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=5964ff76bad7b1e39a3da0122cbdd438a80fc11ccc4731ec47c53f194232b6d6"
        }
    }
}

{
    "submissionId": "c64b4c8c-9a8f-4e9c-b86a-0908291c855e",
    "userId": "421453511adsasdl",
    "userIdType": "MY_USER_ID",
    "partnerSessionId": "b719f79b-ae7a-440a-8f9c-5f661ca34e7",
    "status": "COMPLETED",
    "result": "VALID",
    "submissionDetails": {
        "verificationStatus": "APPROVED",
        "verificationResult": {
            "nik": "PASS",
            "name": "PASS",
            "dateOfBirth": "PASS",
            "selfie": "PASS"
        },
        "ktpData": {
            "nik": "3208201808850001",
            "name": "JOHN DOE",
            "region": "SEMARANG",
            "dateOfBirth": "18-02-1960",
            "bloodType": "-",
            "religion": "KRISTEN",
            "province": "JAWA TIMUR",
            "city": "KOTA SURABAYA",
            "address": "SEMARANG SELATAN",
            "district": "WAYANG",
            "town": "BUBUTAN",
            "gender": "male",
            "rt": "008",
            "rw": "020",
            "occupation": "PELAJAR/MAHASISWA",
            "validUntil": "",
            "citizenship": "INDONESIA",
            "maritalStatus": "BELUM KAWIN",
            "issuanceDate": "28-12-2017"
        },
        "userExternalId": "7f555606-c712-4e86-90d3-cc6f3182c93b",
        "certificateRegistration": {
            "eligibleToActivate": true,
            "onboardingCode": "NEW_USER",
            "shouldSkipActivation": true
        },
        "imageUrls": {
            "KTP": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/555ba11a-d6e1-4110-b621-55d8e00b1c97_KTP?",
            "SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/11117b7b-4444-4ef0-933b-d510ea920ec9_SELFIE?",
            "ADDITIONAL_SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/333333db-2266-4d68-930c-6df0f059b88c_ADDITIONAL_SELFIE"
        }
    }
}

{
    "submissionId": "c64b4c8c-9a8f-4e9c-b86a-0908291c855e",
    "userId": "421453511adsasdl",
    "userIdType": "MY_USER_ID",
    "partnerSessionId": "b719f79b-ae7a-440a-8f9c-5f661ca34e7",
    "status": "COMPLETED",
    "result": "INVALID",
    "reasonCode": "DUKCAPIL_REJECTED",
    "submissionDetails": {
        "verificationStatus": "REJECTED",
        "verificationResult": {
            "nik": "PASS",
            "name": "PASS",
            "dateOfBirth": "PASS",
            "selfie": "FAIL" // Rejected on selfie
        },
        "ktpData": {
            "nik": "3208201808850001",
            "name": "JOHN DOE",
            "region": "SEMARANG",
            "dateOfBirth": "18-02-1960",
            "bloodType": "-",
            "religion": "KRISTEN",
            "province": "JAWA TIMUR",
            "city": "KOTA SURABAYA",
            "address": "SEMARANG SELATAN",
            "district": "WAYANG",
            "town": "BUBUTAN",
            "gender": "male",
            "rt": "008",
            "rw": "020",
            "occupation": "PELAJAR/MAHASISWA",
            "validUntil": "",
            "citizenship": "INDONESIA",
            "maritalStatus": "BELUM KAWIN",
            "issuanceDate": "28-12-2017"
        },
        "rejectionReasonTranslations": {
            "en_ID": {
                "title": "Verification rejected",
                "message": "ID submitted is not eKTP"
            },
            "id_ID": {
                "title": "Proses verifikasi ditolak",
                "message": "Kartu identitas bukan eKTP"
            }
        },
        "imageUrls": {
            "KTP": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/555ba11a-d6e1-4110-b621-55d8e00b1c97_KTP?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=3906a4e5fdd07ffaebb61a15a7baa99754a7f1177cc1fb9d7aa6b29780ea5710",
            "SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/11117b7b-4444-4ef0-933b-d510ea920ec9_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=1b6c3eed9717ae5db92de2c2958d3ce76111dc4310db5d2dc54aec8f6689628a",
            "ADDITIONAL_SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/333333db-2266-4d68-930c-6df0f059b88c_ADDITIONAL_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=5964ff76bad7b1e39a3da0122cbdd438a80fc11ccc4731ec47c53f194232b6d6"
        }
    }
}

{
    "submissionId": "c64b4c8c-9a8f-4e9c-b86a-0908291c855e",
    "userId": "421453511adsasdl",
    "userIdType": "MY_USER_ID",
    "partnerSessionId": "b719f79b-ae7a-440a-8f9c-5f661ca34e7",
    "status": "COMPLETED",
    "result": "INVALID",
    "reasonCode": "NOT_EKTP",
    "submissionDetails": {
        "rejectionReasonTranslations": {
            "en_ID": {
                "title": "Verification rejected",
                "message": "ID submitted is not eKTP"
            },
            "id_ID": {
                "title": "Proses verifikasi ditolak",
                "message": "Kartu identitas bukan eKTP"
            }
        },
        "imageUrls": {
            "KTP": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/555ba11a-d6e1-4110-b621-55d8e00b1c97_KTP?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=3906a4e5fdd07ffaebb61a15a7baa99754a7f1177cc1fb9d7aa6b29780ea5710",
            "SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/11117b7b-4444-4ef0-933b-d510ea920ec9_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=1b6c3eed9717ae5db92de2c2958d3ce76111dc4310db5d2dc54aec8f6689628a",
            "ADDITIONAL_SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/333333db-2266-4d68-930c-6df0f059b88c_ADDITIONAL_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=5964ff76bad7b1e39a3da0122cbdd438a80fc11ccc4731ec47c53f194232b6d6"
        }
    }
}

Submission Error Examples

{
    "submissionId": "c64b4c8c-9a8f-4e9c-b86a-0908291c855e",
    "userId": "421453511adsasdl",
    "userIdType": "MY_USER_ID",
    "partnerSessionId": "b719f79b-ae7a-440a-8f9c-5f661ca34e7",
    "status": "ERROR",
    "reasonCode": "SYSTEM_ERROR",
    "submissionDetails": {
        "verificationStatus": "APPROVED",
        "verificationResult": {
            "nik": "PASS",
            "name": "PASS",
            "dateOfBirth": "PASS",
            "selfie": "PASS"
        },
        "ktpData": {
            "nik": "3208201808850001",
            "name": "JOHN DOE",
            "region": "SEMARANG",
            "dateOfBirth": "18-02-1960",
            "bloodType": "-",
            "religion": "KRISTEN",
            "province": "JAWA TIMUR",
            "city": "KOTA SURABAYA",
            "address": "SEMARANG SELATAN",
            "district": "WAYANG",
            "town": "BUBUTAN",
            "gender": "male",
            "rt": "008",
            "rw": "020",
            "occupation": "PELAJAR/MAHASISWA",
            "validUntil": "",
            "citizenship": "INDONESIA",
            "maritalStatus": "BELUM KAWIN",
            "issuanceDate": "28-12-2017"
        },
        "rejectionReasonTranslations": {
            "en_ID": {
                "title": "Verification rejected",
                "message": "ID submitted is not eKTP"
            },
            "id_ID": {
                "title": "Proses verifikasi ditolak",
                "message": "Kartu identitas bukan eKTP"
            }
        },
        "imageUrls": {
            "KTP": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/555ba11a-d6e1-4110-b621-55d8e00b1c97_KTP?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=3906a4e5fdd07ffaebb61a15a7baa99754a7f1177cc1fb9d7aa6b29780ea5710",
            "SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/11117b7b-4444-4ef0-933b-d510ea920ec9_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=1b6c3eed9717ae5db92de2c2958d3ce76111dc4310db5d2dc54aec8f6689628a",
            "ADDITIONAL_SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/333333db-2266-4d68-930c-6df0f059b88c_ADDITIONAL_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=5964ff76bad7b1e39a3da0122cbdd438a80fc11ccc4731ec47c53f194232b6d6"
        }
    }
}

{
    "submissionId": "c64b4c8c-9a8f-4e9c-b86a-0908291c855e",
    "userId": "421453511adsasdl",
    "userIdType": "MY_USER_ID",
    "partnerSessionId": "b719f79b-ae7a-440a-8f9c-5f661ca34e7",
    "status": "ERROR",
    "reasonCode": "SYSTEM_ERROR",
    "submissionDetails": {
        "rejectionReasonTranslations": {
            "en_ID": {
                "title": "Verification rejected",
                "message": "ID submitted is not eKTP"
            },
            "id_ID": {
                "title": "Proses verifikasi ditolak",
                "message": "Kartu identitas bukan eKTP"
            }
        },
        "imageUrls": {
            "KTP": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/555ba11a-d6e1-4110-b621-55d8e00b1c97_KTP?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=3906a4e5fdd07ffaebb61a15a7baa99754a7f1177cc1fb9d7aa6b29780ea5710",
            "SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/11117b7b-4444-4ef0-933b-d510ea920ec9_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=1b6c3eed9717ae5db92de2c2958d3ce76111dc4310db5d2dc54aec8f6689628a",
            "ADDITIONAL_SELFIE": "https://al-ky-id-s-esign-service.oss-ap-southeast-5.aliyuncs.com/STANDALONE_IDENTITY_VERIFICATION/333333db-2266-4d68-930c-6df0f059b88c_ADDITIONAL_SELFIE?X-Amz-Security-Token=CAIS2QJ1q6Ft5B2yfSjIr5rHH8rQg7JU0KGxSWCCkEcmeNkVnKLsmDz2IHhMfHhsBO0Wsv0ymGFY5v8ZlrF0TZJGVEeBdchrq80Irl7xOdSZ4JPtsOdcLQlC2tjIWXDBx8b3T7jTbrG0I4WACT3tkit03sGJF1GLVECkNpukkINuas9tMCCzcTtBAqU9RGIg0rh4U0HcLvGwKBXnr3PNBU5zwGpGhHh49L60z7%2F3iHOcriWnk7VL996gc8P6MJI8YsshabrvgrwmJpim%2BTVL9h1H%2BJ1xiKF54jrdtrmfeQIJu03Xb7eJooE2cVMoNvhjQLQ5oeP9mvs9oeHJiYX8xlNEJfkQXD%2FfVD5KeEodqgbI3L8bAlWbUxylurjnXhJ1NjD445zCTBxQjdw4BHVGGzImhM22RVRfAKkDk8ZKqmFkIXDnKFOULpQhLLBhXTvwqM1yun1wrvxKxR1AX3YagAEPOJHYBLG3yU3nDzQtoQM3dBI9eitetxHD7vMIVRc3tM1pPQRim08WPNWP7si%2BAwBK8bj8uw8BJFwOKM1c4qx1SvXlk%2FRW0Q%2BHxDkIC%2FF1dZQlXMiWkF%2FbmCeKarOntvV3I%2FPdbsCbAkRF7GrIIrWxGLgx%2FD7MYpiWTGUSjTsu3CAA&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Date=20260413T053201Z&X-Amz-SignedHeaders=host&X-Amz-Credential=LTAI5tK86mktEnBbhjUrMadp%2F20260413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Expires=432000&X-Amz-Signature=5964ff76bad7b1e39a3da0122cbdd438a80fc11ccc4731ec47c53f194232b6d6"
        }
    }
}

Updated 6 days ago

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