GoPay Response Codes

CodeMessageExplanation
900GENERIC_SERVICE_ERRORIntermittent service error. Try again later.
901ATTRIBUTE_NOT_AVAILABLE_ERRORInternal System Error.
902MALFORMED_JSONInternal System Error.
903FORBIDDEN_OPERATIONInternal System Error.
101WALLET_NOT_FOUNDInternal System Error.
102MERCHANT_NOT_AUTHORIZEDInternal System Error.
103ILLEGAL_KYC_TYPEInternal System Error.
104ILLEGAL_USER_TYPEInternal System Error.
105USER_NOT_FOUNDInternal System Error.
106RESERVATION_NOT_FOUNDInternal System Error.
107VOUCHER_BATCH_NOT_FOUNDInternal System Error.
108SPONSOR_NOT_FOUNDInternal System Error.
109CURRENTLY_NOT_ALLOWEDInternal System Error.
110UNAUTHORIZEDInternal System Error.
111PIN_ALREADY_SETUPInternal System Error.
112WALLET_BLOCKEDInternal System Error.
113INVALID_PIN_FORMATInternal System Error.
114PHONE_NUMBER_NOT_FOUNDInternal System Error.
115WALLET_PHONE_NUMBER_NOT_MATCHEDInternal System Error.
116MERCHANT_NOT_FOUNDInternal System Error.
117KYC_NOT_AVAILABLEInternal System Error.
118WALLET_RULESET_NOT_FOUNDInternal System Error.
119INCORRECT_PINInternal System Error.
120PIN_NOT_SETUPInternal System Error.
121NEW_PIN_SAME_AS_OLD_PINInternal System Error.
122ILLEGAL_RECEIVERInternal System Error.
123KYC_NOT_APPROVEDInternal System Error.
124KYC_PENDINGInternal System Error.
125PIN_IS_REQUIREDInternal System Error.
126CUSTOMER_WALLET_BLOCKEDInternal System Error.
127SERVICE_PROVIDER_WALLET_BLOCKEDInternal System Error.
128LEDGER_WALLET_NOT_FOUNDInternal System Error.
129WALLET_ALREADY_EXISTSInternal System Error.
130SERVICE_BLOCKEDInternal System Error.
131LINKED_WALLET_NOT_FOUNDInternal System Error.
132TRANSACTION_IN_PROGRESSInternal System Error.
133SETTLEMENT_FAILEDInternal System Error.
134MERCHANT_INFORMATION_CACHE_STORE_FAILEDInternal System Error.
135TRANSACTION_NOT_FOUNDInternal System Error.
142INVALID_MERCHANT_IDENTIFIERInternal System Error.
151AMEND_RESERVATION_INVALID_AMOUNTInternal System Error.
153INVALID_PAYMENT_OPTIONThe token is invalid for the payment.
154INVALID_USER_LOCALEUser locale is invalid.
158INVALID_TRANSACTION_TYPEPayment not eligible for refund.
159PAYMENT_OPTION_NOT_FOUNDPayment option not found.
161UNSUPPORTED_SERVICE_COUNTRYUnsupported country.
000AUTHORIZATION_REQUIREDInternal System Error.
001REQUEST_ID_REQUIREDInternal System Error.
201Insufficient BalanceInternal System Error.
202EXCESSIVE_BALANCERefund failed because customer balance exceeds their upper limit.
203RESERVATION_REDEEMEDInternal System Error.
204RESERVATION_EXPIREDInternal System Error.
205ZERO_PAGE_SIZEInternal System Error.
206DUPLICATE_RESERVATIONInternal System Error.
207RESERVATION_PROCESSEDInternal System Error.
208INVALID_POINTS_RESERVATIONInternal System Error.
209INVALID_RESERVATION_AMOUNTInternal System Error.
210RESERVATION_AMOUNT_DOES_NOT_MATCH_PAYMENTInternal System Error.
211WALLET_BALANCE_LIMIT_VIOLATEDInternal System Error.
212INVALID_MDRInternal System Error.
213MONTHLY_WALLET_BALANCE_LIMIT_EXCEEDEDInternal System Error.
214RESERVATION_CANCELLEDInternal System Error.
215RECEIVER_MAX_WALLET_BALANCE_LIMIT_EXCEEDEDInternal System Error.
216RECEIVER_MONTHLY_WALLET_BALANCE_LIMIT_EXCEEDEDInternal System Error.
220CURRENCY_MISMATCHCurrency is invalid for the payment
301MALFORMED_PHONE_NUMBERInternal System Error.
302MISMATCHING_PASSWORD_AND_CONFIRMATIONInternal System Error.
303FIELD_CANNOT_BE_BLANKInternal System Error.
304MALFORMED_EMAIL_ADDRESSInternal System Error.
305ILLEGAL_LENGTH_FOR_FIELDInternal System Error.
307ILLEGAL_SERVICE_PROVIDER_TYPEInternal System Error.
308PHONE_NUMBER_ALREADY_TAKENInternal System Error.
309ACTIVE_WALLET_ALREADY_ASSOCIATED_WITH_PHONE_NUMBERInternal System Error.
310MALFORMED_DATAInternal System Error.
501MALFORMED_TRANSACTIONInternal System Error.
502MALFORMED_TRANSACTION_REQUESTInternal System Error.
503JOURNAL_LOG_NOT_FOUNDInternal System Error.
601VOUCHER_NOT_FOUNDInternal System Error.
602VOUCHER_EXPIREDInternal System Error.
603VOUCHER_REDEEMEDInternal System Error.
604VOUCHER_DISABLEDInternal System Error.
605VOUCHER_NOT_YET_AVAILABLEInternal System Error.
606VOUCHER_BATCH_INVALIDInternal System Error.
607MALFORMED_POINTS_VOUCHER_TRANSACTION_REQUESTInternal System Error.
608VOUCHER_NOT_ALLOCATED_TO_WALLET_IDInternal System Error.
609VOUCHER_RESERVATION_NOT_FOUNDInternal System Error.
610VOUCHER_RESERVEDInternal System Error.
611NOT_ENOUGH_VOUCHERSInternal System Error.
612VOUCHER_ALLOCATION_FAILEDInternal System Error.
613VOUCHER_BATCH_GROUP_NOT_FOUNDInternal System Error.
614VOUCHER_BATCH_SUPER_GROUP_NOT_FOUNDInternal System Error.
615VOUCHER_ALLOCATION_RATE_LIMIT_EXCEEDEDInternal System Error.
616MALFORMED_VOUCHER_BATCHES_REQUESTInternal System Error.
617VOUCHER_BATCH_GROUP_INVALID_DUPLICATE_ERRORInternal System Error.
618VOUCHER_BATCH_GROUP_INVALID_REQUESTInternal System Error.
619VOUCHER_BATCH_GROUP_INVALID_ATTRIBUTE_ERRORInternal System Error.
620VOUCHER_BATCH_SUPER_GROUP_INVALID_DUPLICATE_ERRORInternal System Error.
621VOUCHER_BATCH_SUPER_GROUP_INVALID_REQUESTInternal System Error.
622VOUCHER_REDEMPTION_TIME_RESTRICTEDInternal System Error.
623INVALID_VOUCHER_BATCH_DATAInternal System Error.
624VOUCHER_PICKS_COUNT_EXCEEDED_ERRORInternal System Error.
625RESERVED_VOUCHERS_FOR_ALLOCATION_NOT_FOUNDInternal System Error.
626RESERVE_FOR_ALLOCATION_REFERENCE_ID_NOT_FOUNDInternal System Error.
627INVALID_VOUCHER_REFUND_REQUESTInternal System Error.
628VOUCHER_NOT_AVAILABLE_WITH_POINTSInternal System Error.
629VOUCHER_BATCH_NO_LONGER_AVAILABLEInternal System Error.
701POINTS_TOKEN_ALLOCATION_ERRORInternal System Error.
703POINTS_TOKEN_NOT_ALLOCATED_ERRORInternal System Error.
704POINTS_TOKEN_DUPLICATE_JOURNAL_LOG_ID_ERRORInternal System Error.
705POINTS_TOKEN_NO_MORE_AVAILABLE_ERRORInternal System Error.
706POINTS_TOKEN_UNRECOGNIZED_SERVICE_TYPE_ERRORInternal System Error.
707POINTS_TOKEN_POINTS_NOT_ENABLED_ERRORInternal System Error.
708UNKNOWN_POINTS_TOKEN_TYPE_ERRORInternal System Error.
709POINTS_TOKEN_TYPE_DUPLICATE_ERRORInternal System Error.
710POINTS_TOKEN_ALLOCATION_RATE_LIMIT_EXCEEDEDInternal System Error.
711POINTS_TOKEN_TIER_CONFIG_NOT_FOUNDInternal System Error.
712POINTS_TOKEN_CONFIG_TIER_INVALID_BOUNDARY_ERRORInternal System Error.
713POINTS_TOKEN_CONFIG_TIERS_INVALID_RANGE_ERRORInternal System Error.
714POINTS_TOKEN_DUPLICATE_TRANSACTION_REFERENCE_ERRORInternal System Error.
715POINTS_TOKEN_ALREADY_REDEEMED_ERRORInternal System Error.
801DIRECT_DEBIT_TOKEN_NOT_FOUNDInternal System Error.
802DIRECT_DEBIT_REGISTER_CARD_ERRORInternal System Error.
803DIRECT_DEBIT_CARD_NOT_FOUNDInternal System Error.
804DIRECT_DEBIT_PAYMENT_ERRORInternal System Error.
805DIRECT_DEBIT_CARD_ALREADY_REGISTEREDInternal System Error.
806DIRECT_DEBIT_CARD_DELETE_ERRORInternal System Error.
807DIRECT_DEBIT_CARD_EXCEED_LIMITInternal System Error.
808DIRECT_DEBIT_OTP_IS_REQUIREDInternal System Error.
809DIRECT_DEBIT_OTP_IS_INVALIDInternal System Error.
810DIRECT_DEBIT_OTP_RESENT_COUNT_REACHEDInternal System Error.
811DIRECT_DEBIT_INSUFFICIENT_BALANCEInternal System Error.
812DIRECT_DEBIT_CARD_BLOCKEDInternal System Error.
813DIRECT_DEBIT_TIMEOUTInternal System Error.
814DIRECT_DEBIT_INVALID_REQUESTInternal System Error.
815DIRECT_DEBIT_UNAUTHORIZED_REQUESTInternal System Error.
816DIRECT_DEBIT_MERCHANT_TIMEOUTInternal System Error.
817DIRECT_DEBIT_PAYMENT_REJECTEDInternal System Error.
818DIRECT_DEBIT_REFRESH_CARDS_ERRORInternal System Error.
819DIRECT_DEBIT_PAYMENT_NOT_FOUNDInternal System Error.
822CARD_PAYMENT_INVALID_TOKEN_ERRORInvalid card token
823DIRECT_DEBIT_PAYMENT_STATUS_NOT_MODIFYABLEPayment is not eligible for cancellation
824DIRECT_DEBIT_INVALID_INTENTInvalid intent
825DIRECT_DEBIT_REQUEST_REJECTEDThe debit request is denied by bank/payment partner.
827INCORRECT_CVV_ERRORIncorrect CVV.
831DIRECT_DEBIT_CARD_EXPIREDDirect debit card expired.
832DIRECT_DEBIT_COUNTRY_NOT_SUPPORTEDDirect debit country is not supported for transaction.
833DIRECT_DEBIT_3DS_CHECK_FAILED3D Secure check failed.
1101USER_BANK_ACCOUNT_ALREADY_REGISTEREDInternal System Error.
1102USER_BANK_ACCOUNT_INVALID_BANK_CODE_OR_SHORT_NAMEInternal System Error.
1103USER_BANK_ACCOUNT_NOT_FOUNDInternal System Error.
1104USER_DEFAULT_BANK_ACCOUNT_CANNOT_BE_DEACTIVATEDInternal System Error.
1105USER_BANK_ACCOUNT_ALREADY_DEACTIVATEDInternal System Error.
1106USER_GROUP_NOT_DEFINEDInternal System Error.
1201P2P_RATE_LIMIT_EXCEEDEDInternal System Error.
1202P2P_PROFILE_RATE_LIMIT_EXCEEDEDInternal System Error.
1203PIN_RATE_LIMIT_EXCEEDEDInternal System Error.
1301WALLET_GROUP_NOT_FOUNDInternal System Error.
1302WALLET_GROUP_ALREADY_EXISTSInternal System Error.
1303WALLET_LIMITS_INVALID_VALUEInternal System Error.
1304WALLET_GROUP_NOT_ALLOWEDTarget group not allowed
1401WITHDRAWAL_RATE_LIMIT_EXCEEDEDInternal System Error.
1402WITHDRAWAL_BATCH_NOT_FOUNDInternal System Error.
1403WITHDRAWAL_INVALID_FILE_FORMATInternal System Error.
1404WITHDRAWAL_REQUEST_NOT_FOUNDInternal System Error.
1405WITHDRAWAL_FEATURE_DISABLEDInternal System Error.
1406WITHDRAWAL_MULTI_REQUEST_FOUNDInternal System Error.
1407WITHDRAWAL_DAILY_MAXIMUM_REQUEST_LIMIT_EXCEEDEDInternal System Error.
1408WITHDRAWAL_WEEKLY_MAXIMUM_REQUEST_LIMIT_EXCEEDEDInternal System Error.
1409WITHDRAWAL_DAILY_MAXIMUM_AMOUNT_LIMIT_EXCEEDEDInternal System Error.
1410WITHDRAWAL_USER_BANK_NOT_SUPPORTEDInternal System Error.
1411WITHDRAWAL_AMOUNT_LIMIT_VOILATEDInternal System Error.
1412WITHDRAWAL_FEATURE_DISABLED_HOLIDAYInternal System Error.
1413WITHDRAWAL_FEATURE_DISABLED_BANK_MAINTENANCEInternal System Error.
1414WITHDRAWAL_MIN_AMOUNT_LIMIT_VIOLATEDInternal System Error.
1415WITHDRAWAL_MAX_AMOUNT_LIMIT_VIOLATEDInternal System Error.
1418WITHDRAWAL_VALIDATE_BANK_ACCOUNT_ERRORBank account validation failed.
1419WITHDRAWAL_VALIDATE_BANK_ACCOUNT_NOT_FOUNDAccount not found.
1420WITHDRAWAL_VALIDATE_BANK_ACCOUNT_BAD_INPUTInvalid field on bank validation request.
1421WITHDRAWAL_VALIDATE_BANK_ACCOUNT_TOO_MANY_ATTEMPTSUser ID has exceed rate limit.
1422WITHDRAWAL_VALIDATE_BANK_ACCOUNT_NOT_VALIDWithdrawal to the selected bank account is not permitted.
1423WITHDRAWAL_BANK_NOT_FOUNDThe specified bank code is not found in the system.
1424WITHDRAWAL_KYC_TYPE_NOT_SUPPORTEDInvalid KYC type.
1426WITHDRAWAL_INVALID_PARTNER_BANKThe combination of partner and allowed banks are not valid.
1428WITHDRAWAL_INVALID_GROUPInvalid withdrawal group.
1500KYC_DOCUMENT_NOT_FOUNDInternal System Error.
1501KYC_ALREADY_APPROVED_OR_REJECTEDInternal System Error.
1503KYC_APPROVAL_LOG_NOT_FOUNDInternal System Error.
1504INVALID_KYC_APPROVAL_LEVELInternal System Error.
1505INVALID_KYC_TYPEInternal System Error.
1601INVALID_OTP_ACTIONInternal System Error.
1602OTP_RESENT_COUNT_REACHEDInternal System Error.
1603OTP_IS_REQUIREDInternal System Error.
1604OTP_IS_INVALIDInternal System Error.
1605OTP_NOT_FOUND_IN_CACHEInternal System Error.
1606OTP_DECRYPTION_ERRORInternal System Error.
1607INVALID_QR_CODE_DATAInternal System Error.
1608QR_CODE_DATA_CHECKSUM_VALIDATION_FAILUREInternal System Error.
1609OTP_GENERATE_COUNT_REACHEDInternal System Error.
1610OTP_EXPIREDInternal System Error.
1701MID_NOT_FOUNDInternal System Error.
1702INVALID_KARTUKU_TRANSACTION_STATEInternal System Error.
1703MIDTRANS_MERCHANT_NOT_ACTIVEInternal System Error.
1801INTENT_NOT_SUPPORTEDInternal System Error.
1802WALLET_DETAILS_MISSINGInternal System Error.
1803WALLET_TYPE_WRONG_FOR_INTENTInternal System Error.
1804PAYMENT_REQUEST_ALREADY_FULFILLEDInternal System Error.
1805ORDER_ID_REFERENCE_ID_NOT_MATCHEDInternal System Error.
1806RECEIVER_WALLET_ID_NOT_MATCHEDInternal System Error.
1807INTENT_NOT_MATCHEDInternal System Error.
1808PAYMENT_REQUEST_DETAILS_MISSINGInternal System Error.
1809ACCOUNTING_CATEGORY_NOT_MATCHEDInternal System Error.
1810METADATA_MALFORMEDInternal System Error.
1811PAYMENT_REQUEST_NOT_FOUNDInternal System Error.
1812ORDER_ID_NOT_UNIQUEInternal System Error.
1813SENDER_WALLET_ID_NOT_MATCHEDInternal System Error.
1814SENDER_RECEIVER_WALLET_SAMEInternal System Error.
1815PAYMENT_REQUEST_INITIATED_BUT_OTP_FAILEDInternal System Error.
1816AUTHORIZATION_NOT_REQUIREDInternal System Error.
1817PAYMENT_REQUEST_NOT_FULFILLEDInternal System Error.
1818PAYMENT_REQUEST_ALREADY_CANCELLEDInternal System Error.
1819PAYMENT_REQUEST_NOT_IN_INITIATED_STATEInternal System Error.
1820PAYMENT_REQUEST_WITH_PROMO_CODES_NOT_FOUNDInternal System Error.
1821BAD_CREATE_PAYMENT_REQUESTInternal System Error.
1822EXCEEDED_PERMISSIBLE_AMOUNTInternal System Error.
1823PAYMENT_REQUEST_EXPIREDInternal System Error.
1901REKPON_INVALID_BANK_ACCOUNT_NUMBERInternal System Error.
1902REKPON_INVALID_BANK_ACCOUNT_NAMEInternal System Error.
2001REFUND_REQUESTED_EXCEEDS_ORIGINAL_TRANSACTIONInternal System Error.
2002REFUND_ALREADY_PROCESSEDInternal System Error.
2003REFUND_ALREADY_EXPIREDInternal System Error.
2005DUPLICATE_REFUND_REQUEST_FOR_SAME_ORIGINAL_TRANSACTIONRefund under process. Please try again later.
2006ORDER_IN_INVALID_STATUS_FOR_REFUNDPayment not eligible for refund.
2007PAYMENT_IN_PROGRESSPayment still processing. Please try again in later.
2100POINTS_INVALID_EXCHANGE_REQUESTInternal System Error.
2101INVALID_AMOUNTInternal System Error.
2103DUPLICATE_POINTS_EXCHANGE_REQUESTInternal System Error.
2201PROMO_NOT_APPLICABLEInternal System Error.
2202PROMO_CODE_NOT_VALIDInternal System Error.
2203PROMO_CODE_EXPIREDInternal System Error.
2204INVALID_PROMO_VALID_FROMInternal System Error.
2205INVALID_PROMO_VALID_TILLInternal System Error.
2206ACTIVE_PROMOTION_UPDATION_REQUESTInternal System Error.
2301SERVICE_BLOCKING_INVALID_SERVICEInternal System Error.
2400INVALID_VOUCHER_SEARCH_REQUESTInternal System Error.
2500INVALID_ENROLLMENTInternal System Error.
2601EXPLORE_TYPE_UNSUPPORTEDInternal System Error.
2602EXPLORE_CODE_NOT_IDENTIFIEDInternal System Error.
2603EXPLORE_INVALID_FORMATInternal System Error.
2604EXPLORE_MERCHANT_INFORMATION_ERRORInternal System Error.
2700INVALID_WALLET_COUNTRYInternal System Error.
2701MULTI_CURRENCY_TRANSACTION_NOT_SUPPORTEDThe currency is not supported for the country.
2800EXCHANGE_CUTOFF_IN_PROCESSInternal System Error.
2801EXCHANGE_SYSTEM_FAILUREInternal System Error.
2802EXCHANGE_SIGNATURE_NOT_MATCHInternal System Error.
2803EXCHANGE_ADDITIONAL_DATAInternal System Error.
2804INVALID_REQUEST_TIMESTAMPInternal System Error.
2901DUPLICATE_TRANSACTION_REQUESTInternal System Error.
2903INVALID_REQUESTinvalid request (most common case is whitelisting issue)
3006SENDER_WALLET_BLOCKEDSender Wallet blocked.
3007ORDER_NOT_FOUNDPayment not found. The payment ID passed is either not present or expired.
3060ORDER_IN_CREATED_STATEPayment not captured yet. This error will only come if you're initiating a partial refund. A complete refund would have cancelled the payment.
3063ORDER_IN_CANCELLED_STATEOrder is in cancelled state.
3067ORDER_NOT_IN_CREATED_STATEError when trying to process/cancel order and order not in created state.
3101TOPUP_INVALID_FIELDInvalid field during top-up request.
3102TOPUP_REFERENCE_ID_ALREADY_EXISTSReference ID for top up request has already been used.
3103TOPUP_INVALID_PARTICIPANTInvalid sender or receiver.
4003UBAC_UNAUTHORISEDTransaction rejected.
4060FRS_REJECTEDTransaction rejected.
5001AUTHORISATION_NOT_FOUNDAuthorization not found due to invalid or expired reference id.
5002INVALID_AUTHORISATION_ACTIONInvalid authorization.
5003INVALID_AUTHORISATIONNo Matching authorization found.
5004MULTIPLE_AUTHORISATIONS_NOT_ALLOWEDMultiple authorizations not allowed.
6311CHALLENGE_ID_NOT_FOUNDChallenge ID not found.