GoPay Response Codes

900

GENERIC_SERVICE_ERROR

Intermittent service error. Try again later.

901

ATTRIBUTE_NOT_AVAILABLE_ERROR

Internal System Error.

902

MALFORMED_JSON

Internal System Error.

903

FORBIDDEN_OPERATION

Internal System Error.

101

WALLET_NOT_FOUND

Internal System Error.

102

MERCHANT_NOT_AUTHORIZED

Internal System Error.

103

ILLEGAL_KYC_TYPE

Internal System Error.

104

ILLEGAL_USER_TYPE

Internal System Error.

105

USER_NOT_FOUND

Internal System Error.

106

RESERVATION_NOT_FOUND

Internal System Error.

107

VOUCHER_BATCH_NOT_FOUND

Internal System Error.

108

SPONSOR_NOT_FOUND

Internal System Error.

109

CURRENTLY_NOT_ALLOWED

Internal System Error.

110

UNAUTHORIZED

Internal System Error.

111

PIN_ALREADY_SETUP

Internal System Error.

112

WALLET_BLOCKED

Internal System Error.

113

INVALID_PIN_FORMAT

Internal System Error.

114

PHONE_NUMBER_NOT_FOUND

Internal System Error.

115

WALLET_PHONE_NUMBER_NOT_MATCHED

Internal System Error.

116

MERCHANT_NOT_FOUND

Internal System Error.

117

KYC_NOT_AVAILABLE

Internal System Error.

118

WALLET_RULESET_NOT_FOUND

Internal System Error.

119

INCORRECT_PIN

Internal System Error.

120

PIN_NOT_SETUP

Internal System Error.

121

NEW_PIN_SAME_AS_OLD_PIN

Internal System Error.

122

ILLEGAL_RECEIVER

Internal System Error.

123

KYC_NOT_APPROVED

Internal System Error.

124

KYC_PENDING

Internal System Error.

125

PIN_IS_REQUIRED

Internal System Error.

126

CUSTOMER_WALLET_BLOCKED

Internal System Error.

127

SERVICE_PROVIDER_WALLET_BLOCKED

Internal System Error.

128

LEDGER_WALLET_NOT_FOUND

Internal System Error.

129

WALLET_ALREADY_EXISTS

Internal System Error.

130

SERVICE_BLOCKED

Internal System Error.

131

LINKED_WALLET_NOT_FOUND

Internal System Error.

132

TRANSACTION_IN_PROGRESS

Internal System Error.

133

SETTLEMENT_FAILED

Internal System Error.

134

MERCHANT_INFORMATION_CACHE_STORE_FAILED

Internal System Error.

135

TRANSACTION_NOT_FOUND

Internal System Error.

142

INVALID_MERCHANT_IDENTIFIER

Internal System Error.

151

AMEND_RESERVATION_INVALID_AMOUNT

Internal System Error.

153

INVALID_PAYMENT_OPTION

The token is invalid for the payment.

154

INVALID_USER_LOCALE

User locale is invalid.

158

INVALID_TRANSACTION_TYPE

Payment not eligible for refund.

159

PAYMENT_OPTION_NOT_FOUND

Payment option not found.

161

UNSUPPORTED_SERVICE_COUNTRY

Unsupported country.

000

AUTHORIZATION_REQUIRED

Internal System Error.

001

REQUEST_ID_REQUIRED

Internal System Error.

201

Insufficient Balance

Internal System Error.

202

EXCESSIVE_BALANCE

Refund failed because customer balance exceeds their upper limit.

203

RESERVATION_REDEEMED

Internal System Error.

204

RESERVATION_EXPIRED

Internal System Error.

205

ZERO_PAGE_SIZE

Internal System Error.

206

DUPLICATE_RESERVATION

Internal System Error.

207

RESERVATION_PROCESSED

Internal System Error.

208

INVALID_POINTS_RESERVATION

Internal System Error.

209

INVALID_RESERVATION_AMOUNT

Internal System Error.

210

RESERVATION_AMOUNT_DOES_NOT_MATCH_PAYMENT

Internal System Error.

211

WALLET_BALANCE_LIMIT_VIOLATED

Internal System Error.

212

INVALID_MDR

Internal System Error.

213

MONTHLY_WALLET_BALANCE_LIMIT_EXCEEDED

Internal System Error.

214

RESERVATION_CANCELLED

Internal System Error.

215

RECEIVER_MAX_WALLET_BALANCE_LIMIT_EXCEEDED

Internal System Error.

216

RECEIVER_MONTHLY_WALLET_BALANCE_LIMIT_EXCEEDED

Internal System Error.

220

CURRENCY_MISMATCH

Currency is invalid for the payment

301

MALFORMED_PHONE_NUMBER

Internal System Error.

302

MISMATCHING_PASSWORD_AND_CONFIRMATION

Internal System Error.

303

FIELD_CANNOT_BE_BLANK

Internal System Error.

304

MALFORMED_EMAIL_ADDRESS

Internal System Error.

305

ILLEGAL_LENGTH_FOR_FIELD

Internal System Error.

307

ILLEGAL_SERVICE_PROVIDER_TYPE

Internal System Error.

308

PHONE_NUMBER_ALREADY_TAKEN

Internal System Error.

309

ACTIVE_WALLET_ALREADY_ASSOCIATED_WITH_PHONE_NUMBER

Internal System Error.

310

MALFORMED_DATA

Internal System Error.

501

MALFORMED_TRANSACTION

Internal System Error.

502

MALFORMED_TRANSACTION_REQUEST

Internal System Error.

503

JOURNAL_LOG_NOT_FOUND

Internal System Error.

601

VOUCHER_NOT_FOUND

Internal System Error.

602

VOUCHER_EXPIRED

Internal System Error.

603

VOUCHER_REDEEMED

Internal System Error.

604

VOUCHER_DISABLED

Internal System Error.

605

VOUCHER_NOT_YET_AVAILABLE

Internal System Error.

606

VOUCHER_BATCH_INVALID

Internal System Error.

607

MALFORMED_POINTS_VOUCHER_TRANSACTION_REQUEST

Internal System Error.

608

VOUCHER_NOT_ALLOCATED_TO_WALLET_ID

Internal System Error.

609

VOUCHER_RESERVATION_NOT_FOUND

Internal System Error.

610

VOUCHER_RESERVED

Internal System Error.

611

NOT_ENOUGH_VOUCHERS

Internal System Error.

612

VOUCHER_ALLOCATION_FAILED

Internal System Error.

613

VOUCHER_BATCH_GROUP_NOT_FOUND

Internal System Error.

614

VOUCHER_BATCH_SUPER_GROUP_NOT_FOUND

Internal System Error.

615

VOUCHER_ALLOCATION_RATE_LIMIT_EXCEEDED

Internal System Error.

616

MALFORMED_VOUCHER_BATCHES_REQUEST

Internal System Error.

617

VOUCHER_BATCH_GROUP_INVALID_DUPLICATE_ERROR

Internal System Error.

618

VOUCHER_BATCH_GROUP_INVALID_REQUEST

Internal System Error.

619

VOUCHER_BATCH_GROUP_INVALID_ATTRIBUTE_ERROR

Internal System Error.

620

VOUCHER_BATCH_SUPER_GROUP_INVALID_DUPLICATE_ERROR

Internal System Error.

621

VOUCHER_BATCH_SUPER_GROUP_INVALID_REQUEST

Internal System Error.

622

VOUCHER_REDEMPTION_TIME_RESTRICTED

Internal System Error.

623

INVALID_VOUCHER_BATCH_DATA

Internal System Error.

624

VOUCHER_PICKS_COUNT_EXCEEDED_ERROR

Internal System Error.

625

RESERVED_VOUCHERS_FOR_ALLOCATION_NOT_FOUND

Internal System Error.

626

RESERVE_FOR_ALLOCATION_REFERENCE_ID_NOT_FOUND

Internal System Error.

627

INVALID_VOUCHER_REFUND_REQUEST

Internal System Error.

628

VOUCHER_NOT_AVAILABLE_WITH_POINTS

Internal System Error.

629

VOUCHER_BATCH_NO_LONGER_AVAILABLE

Internal System Error.

701

POINTS_TOKEN_ALLOCATION_ERROR

Internal System Error.

703

POINTS_TOKEN_NOT_ALLOCATED_ERROR

Internal System Error.

704

POINTS_TOKEN_DUPLICATE_JOURNAL_LOG_ID_ERROR

Internal System Error.

705

POINTS_TOKEN_NO_MORE_AVAILABLE_ERROR

Internal System Error.

706

POINTS_TOKEN_UNRECOGNIZED_SERVICE_TYPE_ERROR

Internal System Error.

707

POINTS_TOKEN_POINTS_NOT_ENABLED_ERROR

Internal System Error.

708

UNKNOWN_POINTS_TOKEN_TYPE_ERROR

Internal System Error.

709

POINTS_TOKEN_TYPE_DUPLICATE_ERROR

Internal System Error.

710

POINTS_TOKEN_ALLOCATION_RATE_LIMIT_EXCEEDED

Internal System Error.

711

POINTS_TOKEN_TIER_CONFIG_NOT_FOUND

Internal System Error.

712

POINTS_TOKEN_CONFIG_TIER_INVALID_BOUNDARY_ERROR

Internal System Error.

713

POINTS_TOKEN_CONFIG_TIERS_INVALID_RANGE_ERROR

Internal System Error.

714

POINTS_TOKEN_DUPLICATE_TRANSACTION_REFERENCE_ERROR

Internal System Error.

715

POINTS_TOKEN_ALREADY_REDEEMED_ERROR

Internal System Error.

801

DIRECT_DEBIT_TOKEN_NOT_FOUND

Internal System Error.

802

DIRECT_DEBIT_REGISTER_CARD_ERROR

Internal System Error.

803

DIRECT_DEBIT_CARD_NOT_FOUND

Internal System Error.

804

DIRECT_DEBIT_PAYMENT_ERROR

Internal System Error.

805

DIRECT_DEBIT_CARD_ALREADY_REGISTERED

Internal System Error.

806

DIRECT_DEBIT_CARD_DELETE_ERROR

Internal System Error.

807

DIRECT_DEBIT_CARD_EXCEED_LIMIT

Internal System Error.

808

DIRECT_DEBIT_OTP_IS_REQUIRED

Internal System Error.

809

DIRECT_DEBIT_OTP_IS_INVALID

Internal System Error.

810

DIRECT_DEBIT_OTP_RESENT_COUNT_REACHED

Internal System Error.

811

DIRECT_DEBIT_INSUFFICIENT_BALANCE

Internal System Error.

812

DIRECT_DEBIT_CARD_BLOCKED

Internal System Error.

813

DIRECT_DEBIT_TIMEOUT

Internal System Error.

814

DIRECT_DEBIT_INVALID_REQUEST

Internal System Error.

815

DIRECT_DEBIT_UNAUTHORIZED_REQUEST

Internal System Error.

816

DIRECT_DEBIT_MERCHANT_TIMEOUT

Internal System Error.

817

DIRECT_DEBIT_PAYMENT_REJECTED

Internal System Error.

818

DIRECT_DEBIT_REFRESH_CARDS_ERROR

Internal System Error.

819

DIRECT_DEBIT_PAYMENT_NOT_FOUND

Internal System Error.

822

CARD_PAYMENT_INVALID_TOKEN_ERROR

Invalid card token

823

DIRECT_DEBIT_PAYMENT_STATUS_NOT_MODIFYABLE

Payment is not eligible for cancellation

824

DIRECT_DEBIT_INVALID_INTENT

Invalid intent

825

DIRECT_DEBIT_REQUEST_REJECTED

The debit request is denied by bank/payment partner.

827

INCORRECT_CVV_ERROR

Incorrect CVV.

831

DIRECT_DEBIT_CARD_EXPIRED

Direct debit card expired.

832

DIRECT_DEBIT_COUNTRY_NOT_SUPPORTED

Direct debit country is not supported for transaction.

833

DIRECT_DEBIT_3DS_CHECK_FAILED

3D Secure check failed.

1101

USER_BANK_ACCOUNT_ALREADY_REGISTERED

Internal System Error.

1102

USER_BANK_ACCOUNT_INVALID_BANK_CODE_OR_SHORT_NAME

Internal System Error.

1103

USER_BANK_ACCOUNT_NOT_FOUND

Internal System Error.

1104

USER_DEFAULT_BANK_ACCOUNT_CANNOT_BE_DEACTIVATED

Internal System Error.

1105

USER_BANK_ACCOUNT_ALREADY_DEACTIVATED

Internal System Error.

1106

USER_GROUP_NOT_DEFINED

Internal System Error.

1201

P2P_RATE_LIMIT_EXCEEDED

Internal System Error.

1202

P2P_PROFILE_RATE_LIMIT_EXCEEDED

Internal System Error.

1203

PIN_RATE_LIMIT_EXCEEDED

Internal System Error.

1301

WALLET_GROUP_NOT_FOUND

Internal System Error.

1302

WALLET_GROUP_ALREADY_EXISTS

Internal System Error.

1303

WALLET_LIMITS_INVALID_VALUE

Internal System Error.

1304

WALLET_GROUP_NOT_ALLOWED

Target group not allowed

1401

WITHDRAWAL_RATE_LIMIT_EXCEEDED

Internal System Error.

1402

WITHDRAWAL_BATCH_NOT_FOUND

Internal System Error.

1403

WITHDRAWAL_INVALID_FILE_FORMAT

Internal System Error.

1404

WITHDRAWAL_REQUEST_NOT_FOUND

Internal System Error.

1405

WITHDRAWAL_FEATURE_DISABLED

Internal System Error.

1406

WITHDRAWAL_MULTI_REQUEST_FOUND

Internal System Error.

1407

WITHDRAWAL_DAILY_MAXIMUM_REQUEST_LIMIT_EXCEEDED

Internal System Error.

1408

WITHDRAWAL_WEEKLY_MAXIMUM_REQUEST_LIMIT_EXCEEDED

Internal System Error.

1409

WITHDRAWAL_DAILY_MAXIMUM_AMOUNT_LIMIT_EXCEEDED

Internal System Error.

1410

WITHDRAWAL_USER_BANK_NOT_SUPPORTED

Internal System Error.

1411

WITHDRAWAL_AMOUNT_LIMIT_VOILATED

Internal System Error.

1412

WITHDRAWAL_FEATURE_DISABLED_HOLIDAY

Internal System Error.

1413

WITHDRAWAL_FEATURE_DISABLED_BANK_MAINTENANCE

Internal System Error.

1414

WITHDRAWAL_MIN_AMOUNT_LIMIT_VIOLATED

Internal System Error.

1415

WITHDRAWAL_MAX_AMOUNT_LIMIT_VIOLATED

Internal System Error.

1418

WITHDRAWAL_VALIDATE_BANK_ACCOUNT_ERROR

Bank account validation failed.

1419

WITHDRAWAL_VALIDATE_BANK_ACCOUNT_NOT_FOUND

Account not found.

1420

WITHDRAWAL_VALIDATE_BANK_ACCOUNT_BAD_INPUT

Invalid field on bank validation request.

1421

WITHDRAWAL_VALIDATE_BANK_ACCOUNT_TOO_MANY_ATTEMPTS

User ID has exceed rate limit.

1422

WITHDRAWAL_VALIDATE_BANK_ACCOUNT_NOT_VALID

Withdrawal to the selected bank account is not permitted.

1423

WITHDRAWAL_BANK_NOT_FOUND

The specified bank code is not found in the system.

1424

WITHDRAWAL_KYC_TYPE_NOT_SUPPORTED

Invalid KYC type.

1426

WITHDRAWAL_INVALID_PARTNER_BANK

The combination of partner and allowed banks are not valid.

1428

WITHDRAWAL_INVALID_GROUP

Invalid withdrawal group.

1500

KYC_DOCUMENT_NOT_FOUND

Internal System Error.

1501

KYC_ALREADY_APPROVED_OR_REJECTED

Internal System Error.

1503

KYC_APPROVAL_LOG_NOT_FOUND

Internal System Error.

1504

INVALID_KYC_APPROVAL_LEVEL

Internal System Error.

1505

INVALID_KYC_TYPE

Internal System Error.

1601

INVALID_OTP_ACTION

Internal System Error.

1602

OTP_RESENT_COUNT_REACHED

Internal System Error.

1603

OTP_IS_REQUIRED

Internal System Error.

1604

OTP_IS_INVALID

Internal System Error.

1605

OTP_NOT_FOUND_IN_CACHE

Internal System Error.

1606

OTP_DECRYPTION_ERROR

Internal System Error.

1607

INVALID_QR_CODE_DATA

Internal System Error.

1608

QR_CODE_DATA_CHECKSUM_VALIDATION_FAILURE

Internal System Error.

1609

OTP_GENERATE_COUNT_REACHED

Internal System Error.

1610

OTP_EXPIRED

Internal System Error.

1701

MID_NOT_FOUND

Internal System Error.

1702

INVALID_KARTUKU_TRANSACTION_STATE

Internal System Error.

1703

MIDTRANS_MERCHANT_NOT_ACTIVE

Internal System Error.

1801

INTENT_NOT_SUPPORTED

Internal System Error.

1802

WALLET_DETAILS_MISSING

Internal System Error.

1803

WALLET_TYPE_WRONG_FOR_INTENT

Internal System Error.

1804

PAYMENT_REQUEST_ALREADY_FULFILLED

Internal System Error.

1805

ORDER_ID_REFERENCE_ID_NOT_MATCHED

Internal System Error.

1806

RECEIVER_WALLET_ID_NOT_MATCHED

Internal System Error.

1807

INTENT_NOT_MATCHED

Internal System Error.

1808

PAYMENT_REQUEST_DETAILS_MISSING

Internal System Error.

1809

ACCOUNTING_CATEGORY_NOT_MATCHED

Internal System Error.

1810

METADATA_MALFORMED

Internal System Error.

1811

PAYMENT_REQUEST_NOT_FOUND

Internal System Error.

1812

ORDER_ID_NOT_UNIQUE

Internal System Error.

1813

SENDER_WALLET_ID_NOT_MATCHED

Internal System Error.

1814

SENDER_RECEIVER_WALLET_SAME

Internal System Error.

1815

PAYMENT_REQUEST_INITIATED_BUT_OTP_FAILED

Internal System Error.

1816

AUTHORIZATION_NOT_REQUIRED

Internal System Error.

1817

PAYMENT_REQUEST_NOT_FULFILLED

Internal System Error.

1818

PAYMENT_REQUEST_ALREADY_CANCELLED

Internal System Error.

1819

PAYMENT_REQUEST_NOT_IN_INITIATED_STATE

Internal System Error.

1820

PAYMENT_REQUEST_WITH_PROMO_CODES_NOT_FOUND

Internal System Error.

1821

BAD_CREATE_PAYMENT_REQUEST

Internal System Error.

1822

EXCEEDED_PERMISSIBLE_AMOUNT

Internal System Error.

1823

PAYMENT_REQUEST_EXPIRED

Internal System Error.

1901

REKPON_INVALID_BANK_ACCOUNT_NUMBER

Internal System Error.

1902

REKPON_INVALID_BANK_ACCOUNT_NAME

Internal System Error.

2001

REFUND_REQUESTED_EXCEEDS_ORIGINAL_TRANSACTION

Internal System Error.

2002

REFUND_ALREADY_PROCESSED

Internal System Error.

2003

REFUND_ALREADY_EXPIRED

Internal System Error.

2005

DUPLICATE_REFUND_REQUEST_FOR_SAME_ORIGINAL_TRANSACTION

Refund under process. Please try again later.

2006

ORDER_IN_INVALID_STATUS_FOR_REFUND

Payment not eligible for refund.

2007

PAYMENT_IN_PROGRESS

Payment still processing. Please try again in later.

2100

POINTS_INVALID_EXCHANGE_REQUEST

Internal System Error.

2101

INVALID_AMOUNT

Internal System Error.

2103

DUPLICATE_POINTS_EXCHANGE_REQUEST

Internal System Error.

2201

PROMO_NOT_APPLICABLE

Internal System Error.

2202

PROMO_CODE_NOT_VALID

Internal System Error.

2203

PROMO_CODE_EXPIRED

Internal System Error.

2204

INVALID_PROMO_VALID_FROM

Internal System Error.

2205

INVALID_PROMO_VALID_TILL

Internal System Error.

2206

ACTIVE_PROMOTION_UPDATION_REQUEST

Internal System Error.

2301

SERVICE_BLOCKING_INVALID_SERVICE

Internal System Error.

2400

INVALID_VOUCHER_SEARCH_REQUEST

Internal System Error.

2500

INVALID_ENROLLMENT

Internal System Error.

2601

EXPLORE_TYPE_UNSUPPORTED

Internal System Error.

2602

EXPLORE_CODE_NOT_IDENTIFIED

Internal System Error.

2603

EXPLORE_INVALID_FORMAT

Internal System Error.

2604

EXPLORE_MERCHANT_INFORMATION_ERROR

Internal System Error.

2700

INVALID_WALLET_COUNTRY

Internal System Error.

2701

MULTI_CURRENCY_TRANSACTION_NOT_SUPPORTED

The currency is not supported for the country.

2800

EXCHANGE_CUTOFF_IN_PROCESS

Internal System Error.

2801

EXCHANGE_SYSTEM_FAILURE

Internal System Error.

2802

EXCHANGE_SIGNATURE_NOT_MATCH

Internal System Error.

2803

EXCHANGE_ADDITIONAL_DATA

Internal System Error.

2804

INVALID_REQUEST_TIMESTAMP

Internal System Error.

2901

DUPLICATE_TRANSACTION_REQUEST

Internal System Error.

2903

INVALID_REQUEST

invalid request (most common case is whitelisting issue)

3006

SENDER_WALLET_BLOCKED

Sender Wallet blocked.

3007

ORDER_NOT_FOUND

Payment not found. The payment ID passed is either not present or expired.

3060

ORDER_IN_CREATED_STATE

Payment not captured yet. This error will only come if you're initiating a partial refund. A complete refund would have cancelled the payment.

3063

ORDER_IN_CANCELLED_STATE

Order is in cancelled state.

3067

ORDER_NOT_IN_CREATED_STATE

Error when trying to process/cancel order and order not in created state.

3101

TOPUP_INVALID_FIELD

Invalid field during top-up request.

3102

TOPUP_REFERENCE_ID_ALREADY_EXISTS

Reference ID for top up request has already been used.

3103

TOPUP_INVALID_PARTICIPANT

Invalid sender or receiver.

4003

UBAC_UNAUTHORISED

Transaction rejected.

4060

FRS_REJECTED

Transaction rejected.

5001

AUTHORISATION_NOT_FOUND

Authorization not found due to invalid or expired reference id.

5002

INVALID_AUTHORISATION_ACTION

Invalid authorization.

5003

INVALID_AUTHORISATION

No Matching authorization found.

5004

MULTIPLE_AUTHORISATIONS_NOT_ALLOWED

Multiple authorizations not allowed.

6311

CHALLENGE_ID_NOT_FOUND

Challenge ID not found.