Error Code and Messages

In case a payout is failed, we will send an error_code and error_message, explaining what went wrong. Here is a list of codes/messages.

Note: error_code and error_message information is only available via HTTP Notifications.

{
	"reference_no": "21b6d59f9414b2636b",
	"amount": "10000.00",
	"status": "failed",
	"updated_at": "2018-07-23T10:23:31Z",
	"error_code": "002",
	"error_message": "Invalid destination account number"
}

Error Code	Error Message
001	Invalid beneficiary name
002	Invalid destination account number
003	Invalid destination account or beneficiary name
004	General error
005	Timeout error by bank
006	Unique reference number violation
007	Identical request already processed before
008	Bank cannot authenticated request
009	Bank balance is not enough
010	Payload validation failed
011	OTP code expired / blocked
012	Beneficiary account is blocked
013	Sender and receiver account are the same
014	Monthly account balance limit exceeded
015	Account balance limit exceeded
016	Merchant balance is not enough
017	Invalid receiver bank details.
018	Technical error.
019	Validation issue.
020	Transfer could not be processed due to a validation issue, please contact [email protected].
021	Technical error.
022	Technical error.
023	Technical error.
024	Technical error.
025	Transfer was declined.
026	Invalid receiver name.
027	Technical error.
028	Receiver's account number not registered.
029	Bank has not allowed this transfer.
030	Suspicious receiver account number detected.
031	Bank has not allowed this transfer.
032	Receiver's bank is not supported for this service.
033	Transfer amount is below the minimum limit.
034	Receiver account number is not active.
035	Bank is temporarily not active to process this transfer.
036	Receiver's bank is currently under maintenance.
037	Authentication issue with the bank.
038	Authentication issue with the bank.
039	Technical error.
040	Failed to connect to the receiver bank.
041	Timeout from bank side.
042	Technical error.
043	Bank rejected the transfer request.
044	Technical error.
045	Authentication issue with the bank.
046	Receiver’s bank account nickname was not found or not active.
047	Timeout from bank side.
048	Technical error.
049	Timeout from bank side.
050	Technical error.
051	Technical error.
052	Validation issue.
053	Suspicious receiver account number detected.
054	Technical error.
055	Technical error.
056	Timeout from bank side.
057	Suspicious receiver account number detected.
058	Validation issue.
059	Technical error.
060	Technical error.
061	Timeout from bank side.
062	Technical error.
063	Technical error.
064	Timeout from bank side.
065	Failed to transfer due to the bank's operational hours.
066	Bank has not allowed this transfer.
067	Transfer was declined.
068	Technical error.
069	Technical error.
070	Suspicious receiver account number detected.
071	Timeout from bank side.