Cancel Transaction on Card

Cancel transaction is triggered to void the transaction. If transaction is already settled (status : settlement) you should perform refund instead if the payment method supports it.

Cancel API can be used in both Core API and Snap integrations.

Card Payment

Card payment can be voided with Cancel method if the transaction has not been settled. The time interval during which the pre-authorized transaction can be cancelled depends on the Acquiring Bank.

Acquiring BankTrigger Cancel Method
BNIAfter pre-authorization payment has been captured.
MandiriAfter the initial charge of the pre-authorized payment.
BCA, BRI, MAYBANKBefore and after pre-authorization payment has been captured.

Cancel Transaction Method

See sample on the right -- try it yourself!

HTTP MethodEndpointDefinition
POSTBASE_URL/v2/{order_id OR transaction_id}/cancelCancel transaction

Cancel Transaction Response and Notification

  "status_code" : "200",
  "status_message" : "Success, transaction is canceled",
  "transaction_id" : "249fc620-6017-4540-af7c-5a1c25788f46",
  "masked_card" : "48111111-1114",
  "order_id" : "example-1424936368",
  "payment_type" : "credit_card",
  "transaction_time" : "2015-02-26 14:39:33",
  "transaction_status" : "cancel",
  "fraud_status" : "accept",
  "bank" : "bni",
  "gross_amount" : "30000.00",
  "channel": "dragon",
  "expiry_time":"2015-03-06 14:39:33",
  "settlement_time":"2015-02-26 19:00:00"
  "status_code" : "412",
  "status_message" : "Merchant cannot modify the status of the transaction"
  "masked_card": "48111111-1114",
  "approval_code": "325511",
  "bank": "mandiri",
  "eci": "05",
  "transaction_time": "2016-07-04 13:32:44",
  "gross_amount": "244108.00",
  "order_id": "160288131764",
  "payment_type": "credit_card",
  "signature_key": "71f3b14d3036d2a60dac7fef1cdde7bebdbb2dbeebc68bcf5e7819fe8be7c9241611ea1e769e0c6775735805174c02b9d6b5cf89a11de1861d5efb298c9898b7",
  "status_code": "202",
  "transaction_id": "ffd82cd2-4f0d-4b24-b4b8-e201b0c3d80e",
  "transaction_status": "cancel",
  "fraud_status": "accept",
  "status_message": "midtrans payment notification"
JSON AttributeDescriptionType
status_codeStatus code of transaction cancel result.String
status_messageDescription of transaction cancel result.String
transaction_idTransaction ID given by Midtrans.String
masked_cardFirst 8-digits and last 4-digits of customer's credit card number.String
order_idOrder ID specified by you.String
payment_typeThe payment method used by the customer.String
transaction_timeTimestamp of transaction in ISO 8601 format. Time Zone: GMT+7.String
transaction_statusTransaction status after charge credit card transaction. Possible values are
capture : Transaction is accepted by the bank and ready for settlement.
Note: Cancel transaction to deny / cancel it. Otherwise, transaction is settled automatically.
deny: transaction is denied by the bank or FDS.
authorize: Credit card is authorized in pre-authorization feature.
fraud_statusDetection result by Fraud Detection System (FDS). Possible values are
accept : Approved by FDS.
deny: Denied by FDS. Transaction automatically failed.
bankThe acquiring bank of the transaction.String
gross_amountTotal amount of transaction in IDR.String
channelThe name of the payment channel provider. Provided if channel attribute on charge api request is present. More details on request and possible values are available on Card Feature: Specific Channel.String
expiry_timeFor regular card transactions (non-recurring, non-one-click, non-two-click token) and the 3DS redirect_url expires in 10 minutes. For authorized transaction expires in 8 days.String
settlement_timeCredit card settlement time refers to the duration it takes for a credit card transaction to be processed and transaction_status change to settlement.String
Click Try It! to start a request and see the response here!