Cancel Transaction

Cancel transaction is triggered to void the transaction. If transaction is already settled (status : settlement) you should perform refund instead if the payment method supports it.

Cancel API can be used in both Core API and Snap integrations.

Card Payment

Card payment can be voided with Cancel method if the transaction has not been settled. The time interval during which the pre-authorized transaction can be cancelled depends on the Acquiring Bank.

Acquiring Bank	Trigger Cancel Method
BNI	After pre-authorization payment has been captured.
Mandiri	After the initial charge of the pre-authorized payment.
BCA, BRI, MAYBANK	Before and after pre-authorization payment has been captured.

Pending Payment

Payment with transaction_status:pending can be voided with cancel method if the transaction has not expired or has not been completed. The list of payment methods with transaction_status:pending are given below.

Bank Transfer: Permata Virtual Account, BCA Virtual Account, Mandiri Bill Payment, BNI Virtual Account, BRI Virtual Account
Direct Debit: BCA KlikPay, KlikBCA, BRImo, CIMB Clicks, Danamon Online Banking, UOB Ezpay
E-money: QRIS, GoPay, ShopeePay
Over the Counter: Indomaret, Alfamart
Cardless Credit: Akulaku, Kredivo

Cancel Transaction Method

See sample on the right -- try it yourself!

HTTP Method	Endpoint	Definition
POST	BASE_URL/v2/{order_id OR transaction_id}/cancel	Cancel transaction

Cancel Transaction Response and Notification

{
  "status_code" : "200",
  "status_message" : "Success, transaction is canceled",
  "transaction_id" : "249fc620-6017-4540-af7c-5a1c25788f46",
  "masked_card" : "48111111-1114",
  "order_id" : "example-1424936368",
  "payment_type" : "credit_card",
  "transaction_time" : "2015-02-26 14:39:33",
  "transaction_status" : "cancel",
  "fraud_status" : "accept",
  "bank" : "bni",
  "gross_amount" : "30000.00"
}

{
  "status_code" : "412",
  "status_message" : "Merchant cannot modify the status of the transaction"
}

{
  "masked_card": "48111111-1114",
  "approval_code": "325511",
  "bank": "mandiri",
  "eci": "05",
  "transaction_time": "2016-07-04 13:32:44",
  "gross_amount": "244108.00",
  "order_id": "160288131764",
  "payment_type": "credit_card",
  "signature_key": "71f3b14d3036d2a60dac7fef1cdde7bebdbb2dbeebc68bcf5e7819fe8be7c9241611ea1e769e0c6775735805174c02b9d6b5cf89a11de1861d5efb298c9898b7",
  "status_code": "202",
  "transaction_id": "ffd82cd2-4f0d-4b24-b4b8-e201b0c3d80e",
  "transaction_status": "cancel",
  "fraud_status": "accept",
  "status_message": "midtrans payment notification"
}

JSON Attribute	Description	Type
status_code	Status code of transaction cancel result.	String
status_message	Description of transaction cancel result.	String
transaction_id	Transaction ID given by Midtrans.	String
masked_card	First 8-digits and last 4-digits of customer's credit card number.	String
order_id	Order ID specified by you.	String
payment_type	The payment method used by the customer.	String
transaction_time	Timestamp of transaction in ISO 8601 format. Time Zone: GMT+7.	String
transaction_status	Transaction status after charge credit card transaction. Possible values are `capture` : Transaction is accepted by the bank and ready for settlement. Note: Cancel transaction to deny / cancel it. Otherwise, transaction is settled automatically. `deny`: transaction is denied by the bank or FDS. `authorize`: Credit card is authorized in pre-authorization feature.	String
fraud_status	Detection result by Fraud Detection System (FDS). Possible values are `accept` : Approved by FDS. `challenge`: Questioned by FDS. `deny`: Denied by FDS. Transaction automatically failed.	String
bank	The acquiring bank of the transaction.	String
gross_amount	Total amount of transaction in IDR.	String