This page lists the Reason Codes for Rejections and Error Submissions which can be expected by the Submission Result Details API.
NOTE: These are applicable when Submission Details API has returned Http Status Code 200
A rejection or error is defined by the following status & result combination from Get Submission Details
"status": "COMPLETED",
"result": "INVALID",
"reasonCode": "..."
"status": "ERROR",
"reasonCode": "..."
| Reason Code | Description |
|---|
face_match_failed | TBD |
FRAUD_REJECTED | TBD |
invalid_document | TBD |
NOT_LIVE | TBD |
no_face_detected_error | TBD |
not_ektp | TBD |
spoofed_submission | TBD |
storage_operation_failed | TBD |
verification_failed | TBD |
| Reason Code | Description |
|---|
face_match_failed | Face match failed |
NOT_LIVE | Selfie is not live |
| Reason Code | Description |
|---|
face_match_failed | Face match failed |
NOT_LIVE | Selfie is not live |
| Reason Code | Description |
|---|
face_match_failed | Face match failed |
NOT_LIVE | Selfie is not live |
| Reason Code | Description |
|---|
face_match_failed | Face match failed |
NOT_LIVE | Selfie is not live |
| Flow Name | Reason Code | Description |
|---|
| Face Verification | verification_failed | Default reason code for ERROR status |
